Friday, July 20, 2012

Hurts Rent-A Vehicle

Finally, I'm getting my car back.  I don't know what was wrong with it.   I think it was the ignition or the engine or something.  Brandon took care of everything.

It's all been arranged that I can pick my car up at Frank's Garage after work.  The customer service rep at Hurts Rent-A Vehicle said I can leave my rental at the garage they will take care of everything.  I'm so excited.  I'll write more when I'm home.

Later ....

I arrived to pick up my car.  Frank was very nice, although a bit greasy.  He's letting me pay my bill a little bit at a time.

The Hurts Rent-A-Vehicle person was there, too, with his bill.  He handed it to me with a smile and asked what form of payment I wanted to use.

I glanced over the bill and it was enormous, much more than we discussed.

"When I called you Monday morning, you said it would be $10 a day.  This is three times that."

"It was $10 a day, but only if you rented your vehicle before 5 p.m. when the sale price ended and we reverted back to the regular price.  You rented your car at 5:15."

What?  I stared at him and he must have thought I was an idiot.  Was this a bait and switch?  I wanted to report him to the Better Business Bureau.

"I can't afford that.  I have a repair bill to pay plus I had to put gas in your horribly ugly car."

"If you don't pay, I'll report you to the police."

From behind the register, Frank cleared his throat and began walking away.  He probably thought I was about to cause trouble in his store.

The Hurts Rent-A Vehicle guy and I stared each other down.  But finally he won and I pulled out credit card, which was declined.  So were three other cards.

"See, I told you I couldn't afford it.  My cards are all maxed.  It's the price I pay for having a job that pays next to nothing."

Just as I could envision the cops pulling up to take me away, Frank offered to pay what I could not and I could pay him back.  I am very grateful and very broke.
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